When a death occurs
There will be so many thoughts going through your mind when a death occurs. Clearly there is a very real emotional side to deal with, but you will also be thinking about the practicalities. This is something we can definitely support you with and guide you through the whole process.
The location of the deceased
Whether the death of your loved one has occured at home, in hospital or in a care home; you will need to obtain the Medical Certificate of Death to transfer tham into our care.
Moving the deceased into our care
The next step is of us to collect the deceased and place them into our care. Once the doctor has attended it’s really up to you how quickly this happens, we are on call 24 hours a day.
How to register a death
The registration of a death will need to take place before the funeral can happen. To avoid any unnecessary delays, it’s best to visit the Register Office in the district where the deceased died.Certificates issued by the Registrar
The Registrar will issue you with 3 certificates that will enable you to manage the affairs of the deceased.
Consulting a solicitor
In most circumstances it is advisable to contact a solicitor. They are experienced in this field and can minimise any delays and ultimately save you money.
Frequently asked questions
How soon can I ring you once death occurs?
You can contact us directly as soon as your loved one has passed away. We will provide practical support to help you manage all aspects of the funeral.
How quickly can you arrive and will you take our loved one away?
We will arrive within 1 hour of your phone call. Once the death has been confirmed by the doctor, we can bring your loved one back to our Chapel of Rest.
Do you need to do anything to our loved one before you take them away?
No, you don’t need to worry, you can leave everything in our hands.
Where will you take our loved one?
Your loved one will be taken back to our Chapel of Rest where they will remain until the day of the funeral.
Can our loved one stay in their home for people to pay their respects?
Yes they can and we are more than happy to talk to you about these arrangements.